FAQ

Can I place an order?

Not yet. OutGardenic is preparing for launch and is not currently accepting orders or payments.

Why are the products unavailable?

The current catalogue shows illustrative examples of the outdoor living categories we intend to offer. These examples do not confirm stock, a supplier relationship or final product specifications. We are finalising our supplier partnerships and launch range.

When will prices and availability be confirmed?

Final products, prices, specifications and availability will be published once confirmed with supplier partners. We have not announced a launch date.

What are the delivery costs and times?

Delivery coverage, charges, estimated times, unloading requirements and any installation options will be stated for each product before it becomes available to purchase. Free delivery and standard delivery times are not currently promised across the catalogue.

What warranty and returns arrangements will apply?

Applicable product warranties and returns instructions will be confirmed before products become available to purchase. Nothing on this page limits statutory consumer rights.

How can suppliers contact OutGardenic?

Manufacturers and distributors serving the UK market can contact suppliers@outgardenic.uk. Please include your company website, product range and information about trade accounts or direct-to-customer fulfilment.

How can I contact you?

Email support@outgardenic.uk or telephone / WhatsApp 0333 242 5351. Enquiry hours are Monday–Friday, 10:00am–5:00pm, UK time. We aim to respond within one working day.

Can I visit or send goods to your registered office?

No. The registered office is for company correspondence only; it is not a showroom or returns address. Please contact us before sending any goods.