Cookies Policy

Cookies Policy

This Cookies Policy explains what cookies are, how OutGardenic Ltd uses them, and how you can manage your cookie preferences when using www.outgardenic.uk
.

You should read this policy so you understand what types of cookies we use, what information may be collected through cookies, and how that information is used.

For more information about how we collect, use and protect personal data, please read our Privacy Policy.

What Are Cookies?

Cookies are small text files placed on your computer, mobile device or other device when you visit a website.

Cookies help websites work properly, remember preferences, improve user experience, analyse website performance and support advertising or marketing activity.

Cookies do not usually contain information that directly identifies you. However, personal information we store about you may be linked to information stored in and collected from cookies.

We do not store sensitive personal information, such as account passwords or full payment details, in the cookies we use.

Definitions

For the purposes of this Cookies Policy:

Company, we, us or our refers to OutGardenic Ltd.

Website refers to www.outgardenic.uk
.

Cookies refers to small files placed on your device by a website.

You refers to the individual accessing or using our website, or a company or legal entity on behalf of which such individual is using the website.

Types of Cookies We Use

Cookies can be either session cookies or persistent cookies.

Session cookies are deleted when you close your browser.

Persistent cookies remain on your device after you close your browser and may be used when you return to the website.

We may use the following types of cookies:

Necessary Cookies

These cookies are essential for the website to function properly.

They allow you to browse the website, use secure areas, add products to your basket, complete checkout and use core website features.

These cookies cannot usually be switched off because the website would not work correctly without them.

Cookie Preference Cookies

These cookies remember your cookie choices.

They help us understand whether you have accepted, rejected or customised your cookie preferences, so we do not need to ask you every time you visit.

Functionality Cookies

These cookies help improve your experience by remembering choices you make on the website.

This may include preferences such as region, language, display settings or other website options.

Analytics and Performance Cookies

These cookies help us understand how visitors use our website.

They may collect information such as pages visited, time spent on the website, traffic sources, browser type, device type and general website performance.

This helps us improve our website, product pages and customer experience.

Analytics cookies are only used where consent is required and you have accepted them.

Advertising and Targeting Cookies

These cookies may be used to show relevant advertising and measure the performance of marketing campaigns.

They may help us understand which products or pages visitors are interested in and may support remarketing activity through advertising platforms.

Advertising and targeting cookies are only used where consent is required and you have accepted them.

Third-Party Cookies

Some cookies may be placed by third-party services used on our website.

These may include services connected to:

Shopify
Payment providers
Analytics tools
Advertising platforms
Social media platforms
Customer support tools
Delivery or tracking services

These third parties may process information according to their own privacy and cookie policies.

Managing Your Cookie Preferences

When you visit our website, you may see a cookie banner asking for your consent to use non-essential cookies.

You can accept or reject non-essential cookies through the cookie banner.

Strictly necessary cookies will still be used because they are required for the website to work.

You can also manage or delete cookies through your browser settings.

Please note that blocking some cookies may affect how the website works and may prevent some features from functioning correctly.

Browser Cookie Controls

You can delete or block cookies through your browser settings.

For more information, visit the help pages for your browser:

Google Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Microsoft Edge: https://support.microsoft.com

For any other browser, please visit your browser’s official support pages.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our website, technology, legal requirements or business practices.

When we update this policy, we will publish the new version on this page.

Contact Us

If you have any questions about this Cookies Policy, please contact us.

Website: www.outgardenic.uk

Company Name: OutGardenic Ltd
Company Number: 17195355

Registered Office Address:
OutGardenic Ltd
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Email: support@outgardenic.uk

Phone / WhatsApp: 0333 242 5351

Customer Service Opening Hours:
Monday - Friday: 9:00am - 5:00pm
Saturday - Sunday: Closed

We aim to respond to all customer enquiries within 24 hours during working days.

Please note: Our registered office address is for mailing and company correspondence only. Please do not send returns to this address. If your return is approved, we will provide the correct return address and instructions.